• We will require email confirmation of your order before delivery ordering using our system is accepted
  • For orders below £10.00 net a £5.00 handling charge will be added.
  • For payments by credit card, the payment will be taken within 24 hours after delivery has been made. The receipt will be posted with the VAT invoice.
  • We aim to collect all platters & baskets from you within 2 working days. Please help us by having them in an agreed area for collection.
  • Breakages and loss. All damage, breakage & loss will be charged at £10.00 + VAT per item. Alternative goods not accepted.
  • Please give at least 24 hours notice for buffet requirements. We reserve the right to substitute alternatives from the menu where and when necessary.
  • Our working day starts at 5:00 am.We cannot therefore accept same day cancellations, the order will be fulfilled as arranged or subject to full charge with the exception of non perishable items such as canned drinks.
  • Credit is given by prior arrangement only, otherwise our terms are payment with order
  • Your order is not accepted until you receive written confirmation from us.